Refund policy

Standard Returns:
We pride ourselves on our product quality and want you to be 100% satisfied with your purchase. If you're not completely happy, we're here to help.

• Duration: You can return your item(s) within 30 days of purchase.
• Condition: Items must be unused, in a re-sellable state, and with their original packaging.

How to Return:
1. Reach out to us at artizo.ltd@gmail.com.
2. Please mention your invoice, sales or order number, and specify the reason for your return.

• Costs: The cost of returning the item is your responsibility. However, get in touch, and we'll explore ways to reduce this expense for you.

Returns After 30 Days:
We understand that sometimes you might need more time to make a return.

Duration: If you wish to return your item(s) after 30 days, we're still here for you.
Condition: As with our standard returns, items must be unopened and in a new/re-sellable condition.
Restocking Fee: Returns after 30 days attract a restocking fee. This fee is a minimum of 20% of the item's price and can increase depending on how long after the 30-day window the return is made, the condition of the package and the product. The final fee is at the discretion of Artizo Limited.

Delivery and Returns Customer Assistance:
We're always here to assist you.

- If you have questions or need help, don't hesitate to reach out.
- Email us as soon as possible. Ensure you provide your invoice, sales, or order number and the reason for returning the item.

Contact Details:
Email: artizo.ltd@gmail.com

Thank you for choosing Artizo Limited. We appreciate your business and are committed to ensuring a hassle-free shopping experience.